Privacy Policy

Last Updated: 25 September 2026

WonderPUF™ respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, process and share information when you visit https://wonderpuf.com/, submit an enquiry, request a quotation, contact us through WhatsApp, email or telephone, or otherwise interact with WonderPUF.

For the purposes of this Privacy Policy, “WonderPUF”, “we”, “our” or “us” refers to Wonder Glass Pvt. Ltd. , the business responsible for the WonderPUF™ website and associated services.

By using our website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following information.

Information You Provide to Us

When you submit a contact form, enquiry form, request for quotation or communicate with us, we may collect information such as:

  • Name

  • Mobile or telephone number

  • WhatsApp number

  • Email address

  • Company or organisation name

  • City, state or location

  • Project location

  • Product requirements

  • Required panel type, thickness or quantity

  • Project or construction details

  • Messages, comments or enquiry details

  • Any documents or information voluntarily provided by you

Please avoid submitting personal information that is not necessary for us to respond to your enquiry.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time and date of visits

  • Time spent on pages

  • Referring website or source

  • General geographic information derived from an IP address

  • Website interactions and events

  • Cookie identifiers and similar technologies

This information may be collected through our website, hosting provider, analytics services, advertising technologies and other website tools.

How We Collect Your Information

We may collect information through:

  • Contact forms

  • Request-a-quote forms

  • Product enquiry forms

  • WhatsApp communications

  • Telephone enquiries

  • Email communications

  • Website cookies

  • Analytics technologies

  • Meta/Facebook technologies

  • Embedded content

  • Advertising campaigns

  • Website server and security logs

Our website is built using WordPress and may use technologies and plugins including Elementor and Contact Form 7 for website functionality and enquiry handling.

How We Use Your Information

We may use the information we collect to:

  • Respond to enquiries

  • Prepare and provide quotations

  • Understand your project requirements

  • Recommend suitable WonderPUF products

  • Contact you regarding an enquiry

  • Provide technical or product information

  • Communicate regarding orders, projects or services

  • Provide customer service and support

  • Maintain business records

  • Improve our products, website and services

  • Measure website usage and performance

  • Understand how visitors interact with our website

  • Protect our website against fraud, spam and misuse

  • Analyse advertising campaign performance

  • Display or measure relevant advertising

  • Comply with legal, regulatory, accounting or taxation requirements

  • Establish, exercise or defend legal claims

Where required by applicable law, we will process personal data based on appropriate consent or another legally permitted basis.

Contact Forms and Request-a-Quote Forms

When you submit an enquiry or quotation request through our website, the information you enter may be stored in our website systems and may also be delivered to our authorised employees or representatives.

We use this information primarily to:

  • Contact you

  • Understand your requirements

  • Prepare quotations

  • Provide product information

  • Follow up on your enquiry

  • Provide sales or technical assistance

Submission of an enquiry does not create a contractual relationship between you and WonderPUF unless separately agreed.

WhatsApp Communications

Our website may provide options to communicate with WonderPUF through WhatsApp.

If you contact us through WhatsApp, we may receive information including:

  • Your telephone number

  • WhatsApp profile information made available to us

  • Messages sent to WonderPUF

  • Images, documents or files you voluntarily send

  • Message timestamps and related communication information

We use WhatsApp communications to respond to enquiries, provide quotations, communicate regarding products and projects, and provide customer support.

WhatsApp and Meta operate their own platforms and may process information according to their respective privacy policies and terms.

We recommend that you do not send confidential, sensitive or unnecessary personal information through WhatsApp.

Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites operate properly and provide information about website usage.

We may use the following types of cookies:

Essential Cookies

These cookies may be necessary for:

  • Website functionality

  • Security

  • Form operation

  • Session management

  • Remembering privacy preferences

Analytics Cookies

Analytics cookies may help us understand:

  • How visitors reach our website

  • Which pages are visited

  • How long visitors remain on the website

  • How visitors interact with website content

  • Website performance

Advertising and Marketing Cookies

Where advertising technologies are enabled, cookies or similar technologies may be used to:

  • Measure advertising performance

  • Understand conversions

  • Create advertising audiences

  • Measure interactions with advertisements

  • Improve the relevance of advertising

Where appropriate, non-essential technologies may be controlled through a cookie consent mechanism.

You may also control or delete cookies through your browser settings. Blocking certain cookies may affect some website functionality.

Google Analytics and Google Services

We may use Google services, including Google Analytics, to better understand how visitors use our website.

Google technologies may receive information such as:

  • IP address

  • Browser information

  • Device information

  • Pages visited

  • Website interactions

  • Referring source

  • Cookie or similar identifiers

We may use this information to understand website traffic, measure performance and improve the user experience.

Google processes information according to its own privacy policies and terms.

If Google Analytics is not currently installed or enabled on our website, this section will apply if and when such services are activated.

Meta Pixel and Meta Technologies

Our website may use the Meta Pixel or other Meta Business Tools provided by Meta Platforms.

These technologies may help us:

  • Measure advertisement performance

  • Understand whether users interact with our advertisements

  • Measure enquiries or conversions

  • Create advertising audiences

  • Improve marketing campaigns

  • Display relevant advertising on Meta platforms such as Facebook and Instagram

Depending on our configuration and your browser or privacy choices, Meta may receive information such as:

  • IP address

  • Browser and device information

  • Pages visited

  • Website interactions

  • Referring information

  • Cookie identifiers

  • Conversion or event information

Meta may independently process information according to its own privacy policies and applicable terms.

Where legally required, advertising or tracking technologies will be subject to appropriate consent choices.

Embedded Content and Third-Party Services

Pages on our website may contain content or functionality provided by third parties, including:

  • YouTube videos

  • Google Maps

  • Social media content

  • WhatsApp links

  • Facebook or Instagram content

  • Other embedded media

When you interact with third-party content, the relevant third-party provider may collect information about you as though you had visited its website or service directly.

The collection and processing of information by these third parties is governed by their respective privacy policies.

Who We Share Your Information With

We do not sell your personal information.

Where necessary, information may be shared with selected third parties that help us operate our business or provide services, including:

  • Website hosting providers

  • Website developers and authorised IT service providers

  • Cloud service providers

  • Email service providers

  • WhatsApp and Meta services

  • Analytics providers

  • Advertising platforms

  • CRM or lead-management service providers

  • Professional advisers

  • Accountants, auditors or legal advisers

  • Government, regulatory or law-enforcement authorities where required by law

Information may also be shared with authorised WonderPUF employees, sales representatives, dealers, contractors or service providers where necessary to respond to an enquiry, provide a quotation, execute a project or provide customer support.

Service providers are given access only to information reasonably necessary to perform their functions, subject to applicable contractual and legal requirements.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required for legal, taxation, accounting, contractual or regulatory purposes.

For example:

  • General enquiries may be retained for follow-up and business-record purposes.

  • Customer and transaction records may be retained for periods required under applicable taxation, accounting or commercial laws.

  • Website analytics information may be retained according to the configuration of the relevant analytics provider.

  • Security logs may be retained as reasonably necessary to protect our website and systems.

When personal information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.

Data Security

We take reasonable technical and organisational measures intended to protect personal information against:

  • Unauthorised access

  • Unauthorised disclosure

  • Loss

  • Misuse

  • Alteration

  • Destruction

These measures may include website security controls, restricted administrative access, authentication controls, security updates, backups and hosting security measures.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

  • Request information regarding personal data processed about you

  • Request access to applicable personal information

  • Request correction of inaccurate or incomplete personal information

  • Request updating of personal information

  • Request deletion or erasure where applicable

  • Withdraw consent where processing is based on consent

  • Raise a grievance regarding our handling of personal information

  • Request information regarding how your personal data has been processed or shared, where applicable

Certain requests may be subject to legal exceptions or retention obligations.

To exercise an applicable privacy right, please contact us using the details provided in the “Contact Us” section below.

We may request reasonable information to verify your identity before processing certain privacy requests.

Withdrawal of Consent

Where we process personal information based on your consent, you may withdraw that consent by contacting us.

Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.

We may also need to retain certain information where required by applicable law or where another lawful basis permits retention.

For marketing communications, you may ask us to stop contacting you for promotional purposes at any time.

Children’s Privacy

Our website and products are intended primarily for businesses, professionals, contractors, architects, consultants, developers and other persons interested in construction and insulated panel solutions.

We do not knowingly seek to collect personal information from children for marketing purposes.

If we become aware that personal information relating to a child has been collected in circumstances where parental or guardian consent is legally required, we will take appropriate steps in accordance with applicable law.

External Links

Our website may contain links to third-party websites.

WonderPUF is not responsible for the privacy practices, security or content of websites operated by third parties.

We encourage users to review the privacy policies of third-party websites before providing personal information to them.

International Processing

Some service providers used by our website, including analytics, cloud, communication and advertising providers, may process information using systems or servers located outside India.

Where personal data is transferred or processed outside India, we will handle such processing in accordance with applicable legal requirements.

Legal and Regulatory Compliance

We may process, preserve or disclose information where reasonably necessary to:

  • Comply with applicable laws

  • Respond to lawful government or regulatory requests

  • Comply with court orders

  • Protect our legal rights

  • Prevent fraud or misuse

  • Protect our website, business, employees or customers

  • Establish, exercise or defend legal claims

Our privacy practices are intended to operate in accordance with applicable Indian data-protection requirements, including provisions of the Digital Personal Data Protection Act, 2023 and related rules as and when applicable to us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our website

  • Changes to technologies we use

  • Changes to our business practices

  • Changes to legal or regulatory requirements

  • Addition or removal of third-party services

When we make changes, the updated version will be published on this page and the “Last Updated” date will be revised.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, withdraw consent or raise a privacy-related grievance, please contact:

WonderPUF™
Legal Entity: Wonder Glass Pvt. Ltd.
Website: https://wonderpuf.com/
Email: info@wonderpuf.com

You may also contact us through the contact information provided on the WonderPUF website.

We will make reasonable efforts to respond to legitimate privacy requests within the period required under applicable law.